State Farm® Insurance Agent Steve Boulton
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kimberly Shear
March 19, 2025
"State Farm always answers all your questions, Sandra Estrada in the Waxahachie office has excellent customer service love doing business with your office ."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
ArellanoMIvan
February 22, 2025
"I was helped over the phne by Marycruz M. she was very helpful and quick, i needed to insure 5 vehicles. in between 2 phone calls, less than an hr. she gave me a quote that worked for me and had my id cards quick. Highly recommend"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Greg Abercrombie
January 31, 2025
"I have been a customer of Steve Boulton’s State Farm insurance agency for a number of years and he and his staff have always given me amazing service, especially Susanna with her attentiveness, her kindness and her patience."
"Thank you Greg, we try as hard as we can. I really appreciate the kind words about everyone."
Gary Taylor
January 31, 2025
"Very helpful and professional. Very prompt."
"Thank you for the kind words Gary. We really try to help everyone."
Dania Winter
January 30, 2025
"Mary has been a delight, insurance is now less than my car payment !yahoo! She was very patient with me and voice disability today. Explained in detail and gave me all my options. This lady deserves a free dinner or something!!! Thanks again! Dania"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Letty Bernal
January 23, 2025
"Brooke Bailey is a gem! She walked me through all aspects of my auto and home insurance and answered all my questions. She not only provided excellent customer service, but saved me money. I highly recommend you give Brooke a call. Thanks again, Brooke!!!"
"Yes She is! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
John M
January 7, 2025
"All the personnel at Steve Boulton State Farm Agency have been very friendly and helpful through the years. They have always answered my questions in a timely manner."
"John, I want to express my gratitude for taking the time to provide me with an update on the performance of our Agency. As always, if you have any insights or information, please don’t hesitate to reach out to us. Thank you once again, John."
Kerry Jay
January 7, 2025
"The agents here at Steve Boulton are super friendly, knowledgeable and always willing to help! I've been with this agent for longer than I can remember and they have always provided the best of service along with great customer relations."
"Kerry, I want to express my gratitude for taking the time to provide me with an update on the performance of our Agency. As always, if you have any insights or information, please don’t hesitate to reach out to us. Thank you once again, Kerry."
Jonathan Dixon
October 10, 2024
"Predatory and harassing sales calls."
"I am very sorry for your experience Jonathan. I have deleted any kind of follow up with you for the future. Also, we follow the Do Not Solicit Laws, and if you need help signing up your phone number for State and National Do Not Solicit Listings, please call me at my office and I can help you do that. Again, my apologies for any inconvenience."
E
August 2, 2024
"Brooke is the best! I’ve been with State Farm for over 10 years. Began switching policies due to moving 6 months ago by a neighboring State Farm rep and it was a chore. Contacted this branch a week ago and Brooke has me set up w a great policy I can trust and afford. 10/10 recommend."
"I just want to thank you for the review. As a Business Owner, these are very important to us. And we think the same about Brooke as you do. Thank you!"
Mike Burchett
July 26, 2024
"Marycruz was awesome to work with!"
"Thank you for the review Mike. As a Business Owner these are great to get. Thanks again!"
allyson wotzka
July 21, 2024
"Susanne is a God sent!! She has been amazing since my first call! She guided me through the best options for me, is on the ball with return calls and has the best personality! I am looking forward to a long relationship with State Farm."
"Thank you so much for the Feedback Allyson. As a business owner it is crucial to get this info. Thanks again!"
Desirae Zarate
July 11, 2024
"Susanna was great to work with! She was knowledgeable and helped me with questions on my policies."
"Thank you for the Review Katy. I appreciate the feedback as a small business owner!"
Katy Guzman
July 11, 2024
"Susanna V. made switching my insurance so easy. Best customer service I’ve ever received from an insurance company! Thank you State Farm, and Susanna!"
"Thank you for the Review Katy. I appreciate the feedback as a small business owner!"
Prinze Cobb
March 19, 2024
"Sandra has been extremely personable and was very patient with providing me a quote. After reviewing my current policy she was able to she me roughly $1200 for the year including adding a new vehicle. Definitely recommend working with Sandra. Super nice!"
"Thank you for the Feedback Prinze. It is so nice to be able to get instant feedback on our business. Again, thank you, and call if we can ever help you..."
Lauralee Sprouse
January 31, 2024
"Very knowledgeable and helpful. Made the process understandable and easy to follow."
"Thank you so much for the Review Lauralee. As a business owner, it is always nice to hear how things are going from our Customers. Steve B"
Jose Maldonado
January 29, 2024
"Great service!!! Was able to get insurance within minutes on my vehicles and after the first payment I was able to change the date! Thank you to Susanna for the help!!"
"I appreciate the feedback Jose. As a local Business Owner, your input is super appreciated. Steve Boulton"
Randy Cox
January 19, 2024
"Great service and always available."
"I really appreciate the Feedback Randy. As a Business Owner yourself, you know how important it is to always get feedback on how we are doing. So again, thank you for the feedback! Have a great day Randy!"
JL Smith
November 14, 2023
"Brooke Bailey is awesome."
"Hi JL, thank you for taking the time to let me know. And I agree, she is awesome. Thanks again JL"
Richard Logan
November 6, 2023
"Mr Boulton's staff were excellent. Very friendly and helpful as I was seeking insurance for my first travel trailer. They answered all questions, were very thorough, and were very friendly and easy to talk to"
"Thank you so much for your review Richard. It's great to hear you had a good experience."
John Smith
October 23, 2023
"Brooke did a fantastic job of answering all of my questions and giving a thorough explanation of my coverage. Very pleasant & professional!"
"Thank you John, your review means a lot to our Agency. Steve B."
Jim Smith
October 12, 2023
"Thank you Marycruz Martinez for you help, your friendly manner, and your professionalism."
"Thank you for the Review Jim. As a Business Owner, I appreciate you as a customer, and I appreciate the feedback. Steve Boulton"
ruth chavez
October 10, 2023
"They so nice and helping all the time"
"Thank you for your Review Ruth. We appreciate you as a customer!"
Jeremy Grün
February 6, 2023
"Got a quote from them today and they were extremely helpful and patient explaining the coverages and transferring my renters all under one agency. Susanna was extremely polite and professional making sure I got the coverages I wanted and helping make sure I got all the forms I needed to sign signed."
"Jeremy, I want to personally thank you for leaving this review. I am blessed to be able to work with a fantastic team... We appreciate your business, and we are here for you 24/7..."
Brittney Johnson
January 17, 2023
"Suzanna was awesome. She made the process seamless and was consistent."
"Thank you for your Review Brittney! I always tell people, I am blessed with a great Team, and Susanna is a big part of that... Steve B."