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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dania Winter

July 28, 2026

5  out of  5
rating by Dania Winter
"Mary has been a delight, insurance is now less than my car payment !yahoo! She was very patient with me and voice disability today. Explained in detail and gave me all my options. This lady deserves a free dinner or something!!! Thanks again!
Dania"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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B Guevara

July 21, 2026

5  out of  5
rating by B Guevara
"Great people, great communication, overall great company."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Waxahachie. "
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Abril Guevara

July 21, 2026

5  out of  5
rating by Abril Guevara
"I cannot recommend Sandra Estrada at Steve Bolton's office highly enough. What truly sets her apart is her incredible listening skills. She takes the time to hear my problems without ever making me feel rushed. Instead of jumping to quick conclusions, she listens deeply, understands the root of the issue, and provides practical, effective problem-solving strategies. Highly recommend!"
We responded:
"Abril, thank you for the fantastic review! We’re always here to support you with your insurance needs in Waxahachie. "
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DJ Henderson

July 9, 2026

5  out of  5
rating by DJ Henderson
"This is Truly a family. They are there when you need them through it at. This Waxahachie location is by fat is the best insurance agency I ever used!!!"
We responded:
"DJ, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Steve Boulton’s Team!"
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Tareka White

July 8, 2026

5  out of  5
rating by Tareka White
"Jessica has always answered any questions that I have asked her she is so sweet"
We responded:
"Tareka, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Steve Boulton’s Team!"
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Terry Bradley

June 30, 2026

5  out of  5
rating by Terry Bradley
"They are very helpful and courteous have always taken care of my insurance needs and gotten me the cheapest rates according to what I need"
We responded:
"Thank you for the amazing review, Terry! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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JOE MABERRY

June 29, 2026

5  out of  5
rating by JOE MABERRY
"Steve Boulton office has always been very helpful to me through the years"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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David Bentley

June 13, 2025

5  out of  5
rating by David Bentley
"I recently had the pleasure of working with Susana while shopping for insurance at Steve Boltons location, and I can confidently say it was an outstanding experience. From the moment I interacted with her, Susana was not only polite and friendly but also incredibly professional. She took the time to walk me through various coverage options, showcasing her extensive knowledge in the field.

What I appreciated most was her ability to answer all of my questions with clarity, which made me feel confident in making a same-day decision to secure insurance for my home and three cars. I left the meeting feeling informed and at ease, knowing I had made the right choice. Without a doubt, I highly recommend Susana for anyone seeking insurance assistance!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Angela Marie Lopez

April 14, 2025

5  out of  5
rating by Angela Marie Lopez
"Mary Cruz was very patient, helpful, friendly and professional. She took her time to explain everything so that I could make an informed decision regarding my coverage. I never felt rushed or pressured. It was a pleasure to have her assist me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kimberly Shear

March 19, 2025

5  out of  5
rating by Kimberly Shear
"State Farm always answers all your questions, Sandra Estrada in the Waxahachie office has excellent customer service love doing business with your office ."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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ArellanoMIvan

February 22, 2025

5  out of  5
rating by ArellanoMIvan
"I was helped over the phne by Marycruz M.
she was very helpful and quick, i needed to insure 5 vehicles. in between 2 phone calls, less than an hr. she gave me a quote that worked for me and had my id cards quick. Highly recommend"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gary Taylor

January 31, 2025

5  out of  5
rating by Gary Taylor
"Very helpful and professional. Very prompt."
We responded:
"Thank you for the kind words Gary. We really try to help everyone."
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Letty Bernal

January 23, 2025

5  out of  5
rating by Letty Bernal
"Brooke Bailey is a gem! She walked me through all aspects of my auto and home insurance and answered all my questions. She not only provided excellent customer service, but saved me money. I highly recommend you give Brooke a call. Thanks again, Brooke!!!"
We responded:
"Yes She is! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John M

January 7, 2025

5  out of  5
rating by John M
"All the personnel at Steve Boulton State Farm Agency have been very friendly and helpful through the years. They have always answered my questions in a timely manner."
We responded:
"John, I want to express my gratitude for taking the time to provide me with an update on the performance of our Agency. As always, if you have any insights or information, please don’t hesitate to reach out to us. Thank you once again, John."
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Kerry Jay

January 7, 2025

5  out of  5
rating by Kerry Jay
"The agents here at Steve Boulton are super friendly, knowledgeable and always willing to help! I've been with this agent for longer than I can remember and they have always provided the best of service along with great customer relations."
We responded:
"Kerry, I want to express my gratitude for taking the time to provide me with an update on the performance of our Agency. As always, if you have any insights or information, please don’t hesitate to reach out to us. Thank you once again, Kerry."
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Jonathan Dixon

October 10, 2024

1  out of  5
rating by Jonathan Dixon
"Predatory and harassing sales calls."
We responded:
"I am very sorry for your experience Jonathan. I have deleted any kind of follow up with you for the future. Also, we follow the Do Not Solicit Laws, and if you need help signing up your phone number for State and National Do Not Solicit Listings, please call me at my office and I can help you do that. Again, my apologies for any inconvenience."
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E

August 2, 2024

5  out of  5
rating by E
"Brooke is the best! I’ve been with State Farm for over 10 years. Began switching policies due to moving 6 months ago by a neighboring State Farm rep and it was a chore. Contacted this branch a week ago and Brooke has me set up w a great policy I can trust and afford. 10/10 recommend."
We responded:
"I just want to thank you for the review. As a Business Owner, these are very important to us. And we think the same about Brooke as you do. Thank you!"
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Michael Burchett

July 26, 2024

5  out of  5
rating by Michael Burchett
"Marycruz was awesome to work with!"
We responded:
"Thank you for the review Mike. As a Business Owner these are great to get. Thanks again!"
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allyson wotzka

July 21, 2024

5  out of  5
rating by allyson wotzka
"Susanne is a God sent!! She has been amazing since my first call! She guided me through the best options for me, is on the ball with return calls and has the best personality! I am looking forward to a long relationship with State Farm."
We responded:
"Thank you so much for the Feedback Allyson. As a business owner it is crucial to get this info. Thanks again!"
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Desirae Zarate

July 11, 2024

5  out of  5
rating by Desirae Zarate
"Susanna was great to work with! She was knowledgeable and helped me with questions on my policies."
We responded:
"Thank you for the Review Katy. I appreciate the feedback as a small business owner!"
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Katy Guzman

July 11, 2024

5  out of  5
rating by Katy Guzman
"Susanna V. made switching my insurance so easy. Best customer service I’ve ever received from an insurance company! Thank you State Farm, and Susanna!"
We responded:
"Thank you for the Review Katy. I appreciate the feedback as a small business owner!"
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Prinze Cobb

March 19, 2024

5  out of  5
rating by Prinze Cobb
"Sandra has been extremely personable and was very patient with providing me a quote. After reviewing my current policy she was able to she me roughly $1200 for the year including adding a new vehicle. Definitely recommend working with Sandra. Super nice!"
We responded:
"Thank you for the Feedback Prinze. It is so nice to be able to get instant feedback on our business. Again, thank you, and call if we can ever help you..."
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Lauralee Sprouse

January 31, 2024

5  out of  5
rating by Lauralee Sprouse
"Very knowledgeable and helpful. Made the process understandable and easy to follow."
We responded:
"Thank you so much for the Review Lauralee. As a business owner, it is always nice to hear how things are going from our Customers. Steve B"
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Jose Maldonado

January 29, 2024

5  out of  5
rating by Jose Maldonado
"Great service!!! Was able to get insurance within minutes on my vehicles and after the first payment I was able to change the date! Thank you to Susanna for the help!!"
We responded:
"I appreciate the feedback Jose. As a local Business Owner, your input is super appreciated. Steve Boulton"
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Randy Cox

January 19, 2024

5  out of  5
rating by Randy Cox
"Great service and always available."
We responded:
"I really appreciate the Feedback Randy. As a Business Owner yourself, you know how important it is to always get feedback on how we are doing. So again, thank you for the feedback! Have a great day Randy!"