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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Bentley

David Bentley

June 13, 2025

5  out of  5
rating by David Bentley
"I recently had the pleasure of working with Susana while shopping for insurance at Steve Boltons location, and I can confidently say it was an outstanding experience. From the moment I interacted with her, Susana was not only polite and friendly but also incredibly professional. She took the time to walk me through various coverage options, showcasing her extensive knowledge in the field.

What I appreciated most was her ability to answer all of my questions with clarity, which made me feel confident in making a same-day decision to secure insurance for my home and three cars. I left the meeting feeling informed and at ease, knowing I had made the right choice. Without a doubt, I highly recommend Susana for anyone seeking insurance assistance!"
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Angela Marie Lopez

April 14, 2025

5  out of  5
rating by Angela Marie Lopez
"Mary Cruz was very patient, helpful, friendly and professional. She took her time to explain everything so that I could make an informed decision regarding my coverage. I never felt rushed or pressured. It was a pleasure to have her assist me."
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Kimberly Shear

March 19, 2025

5  out of  5
rating by Kimberly Shear
"State Farm always answers all your questions, Sandra Estrada in the Waxahachie office has excellent customer service love doing business with your office ."
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ArellanoMIvan

February 22, 2025

5  out of  5
rating by ArellanoMIvan
"I was helped over the phne by Marycruz M.
she was very helpful and quick, i needed to insure 5 vehicles. in between 2 phone calls, less than an hr. she gave me a quote that worked for me and had my id cards quick. Highly recommend"
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Gary Taylor

January 31, 2025

5  out of  5
rating by Gary Taylor
"Very helpful and professional. Very prompt."
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Dania Winter

January 30, 2025

5  out of  5
rating by Dania Winter
"Mary has been a delight, insurance is now less than my car payment !yahoo! She was very patient with me and voice disability today. Explained in detail and gave me all my options. This lady deserves a free dinner or something!!! Thanks again!
Dania"
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Letty Bernal

January 23, 2025

5  out of  5
rating by Letty Bernal
"Brooke Bailey is a gem! She walked me through all aspects of my auto and home insurance and answered all my questions. She not only provided excellent customer service, but saved me money. I highly recommend you give Brooke a call. Thanks again, Brooke!!!"
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John M

January 7, 2025

5  out of  5
rating by John M
"All the personnel at Steve Boulton State Farm Agency have been very friendly and helpful through the years. They have always answered my questions in a timely manner."
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Kerry Jay

January 7, 2025

5  out of  5
rating by Kerry Jay
"The agents here at Steve Boulton are super friendly, knowledgeable and always willing to help! I've been with this agent for longer than I can remember and they have always provided the best of service along with great customer relations."
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Jonathan Dixon

October 10, 2024

1  out of  5
rating by Jonathan Dixon
"Predatory and harassing sales calls."
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E

August 2, 2024

5  out of  5
rating by E
"Brooke is the best! I’ve been with State Farm for over 10 years. Began switching policies due to moving 6 months ago by a neighboring State Farm rep and it was a chore. Contacted this branch a week ago and Brooke has me set up w a great policy I can trust and afford. 10/10 recommend."
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Michael Burchett

July 26, 2024

5  out of  5
rating by Michael Burchett
"Marycruz was awesome to work with!"
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allyson wotzka

July 21, 2024

5  out of  5
rating by allyson wotzka
"Susanne is a God sent!! She has been amazing since my first call! She guided me through the best options for me, is on the ball with return calls and has the best personality! I am looking forward to a long relationship with State Farm."
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Desirae Zarate

July 11, 2024

5  out of  5
rating by Desirae Zarate
"Susanna was great to work with! She was knowledgeable and helped me with questions on my policies."
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Katy Guzman

July 11, 2024

5  out of  5
rating by Katy Guzman
"Susanna V. made switching my insurance so easy. Best customer service I’ve ever received from an insurance company! Thank you State Farm, and Susanna!"
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Prinze Cobb

March 19, 2024

5  out of  5
rating by Prinze Cobb
"Sandra has been extremely personable and was very patient with providing me a quote. After reviewing my current policy she was able to she me roughly $1200 for the year including adding a new vehicle. Definitely recommend working with Sandra. Super nice!"
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Lauralee Sprouse

January 31, 2024

5  out of  5
rating by Lauralee Sprouse
"Very knowledgeable and helpful. Made the process understandable and easy to follow."
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Jose Maldonado

January 29, 2024

5  out of  5
rating by Jose Maldonado
"Great service!!! Was able to get insurance within minutes on my vehicles and after the first payment I was able to change the date! Thank you to Susanna for the help!!"
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Randy Cox

January 19, 2024

5  out of  5
rating by Randy Cox
"Great service and always available."
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JL Smith

November 14, 2023

4  out of  5
rating by JL Smith
"Brooke Bailey is awesome."
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Richard Logan

November 6, 2023

5  out of  5
rating by Richard Logan
"Mr Boulton's staff were excellent. Very friendly and helpful as I was seeking insurance for my first travel trailer. They answered all questions, were very thorough, and were very friendly and easy to talk to"
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John Smith

October 23, 2023

5  out of  5
rating by John Smith
"Brooke did a fantastic job of answering all of my questions and giving a thorough explanation of my coverage. Very pleasant & professional!"
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Jim Smith

October 12, 2023

5  out of  5
rating by Jim Smith
"Thank you Marycruz Martinez for you help, your friendly manner, and your professionalism."
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ruth chavez

October 10, 2023

5  out of  5
rating by ruth chavez
"They so nice and helping all the time"
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Jeremy Grün

February 6, 2023

5  out of  5
rating by Jeremy Grün
"Got a quote from them today and they were extremely helpful and patient explaining the coverages and transferring my renters all under one agency. Susanna was extremely polite and professional making sure I got the coverages I wanted and helping make sure I got all the forms I needed to sign signed."